Computers & Technology

Managed IT Support for Small Businesses: What you Need to Know

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If you run a business, whatever your chosen field, you must always strive to maintain a strong online presence, which can be more than a little challenging, especially if you are not IT-minded. Managed IT support means that you do not have to concern yourself with the many issues there are with IT solutions, as you have an IT partner who is dedicated to keeping your confidential data secure.

What is Managed IT Support?

Every aspect of your IT is set up, configured and managed by an industry professional, which also includes cyber-security, and by using a leading Australian provider with a respected reputation such as https://computertroubleshooters.com.au/, where you can enjoy a wide range of services. The first thing the IT expert would do is to assess your current IT solutions, then find out from you exactly what you are looking for and base their plan on this.

VoIP Business Communication

We all know how expensive the telephone can be, especially when calling abroad, and Voice over Internet Protocol (VoIP) solutions allow you to make real time video calls to any location, and while you might not know much about this, your IT partner certainly does and they can save you a lot of money on your business communication expenses. Here is an interesting article that shows how small businesses are benefitting from SEO services, which is a recommended read.

Remote Support

Thanks to the technology, IT professionals do not need to be in the same location to sort out IT issues, as they have built-in back doors to get into a network and make the necessary changes. Once you are under their umbrella, so to speak, you have 24/7 IT support that can be carried out remotely and they always keep the client informed.

IT Hardware

This is yet another area of your business that needs to be monitored and after some time, you might need to have your computer workstations upgraded or even replaced. They also handle computer breakdowns and will diagnose and replace specific hardware components to ensure that your IT solutions are always working.

Business Laptops

It might be that your company supplies all your managers with a business laptop and your IT partner’s job is to make sure they are always working correctly, with immediate replacements available when a machine needs to be repaired or upgraded. They also offer advice when acquiring IT hardware, such as:

  • Routers & Wi-Fi equipment
  • Firewalls for security
  • Printers & peripherals
  • Data storage devices
  • Workstation PCs
  • Digital monitors
  • Keyboard & mouse

Most business owners know very little about IT, which is why they prefer to have managed IT solutions from a leading Australian provider, who works tirelessly in the background to ensure that all your IT solutions are on point. Click here for IT information from the Australian government.

If you would like to learn more about managed IT services, search with Google and talk to a leading company that can assist you with everything IT related.