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Companies running an in-house IT model might think it’s an efficient solution to operating their IT infrastructure; after all, having an expert IT advisor in a salaried position should mean there is an expert to consult when things go wrong, and it’s easy to pull them over to your computer when something isn’t working right.
Unfortunately, it is no longer the preferred option for businesses looking to reduce costs and improve reliability. A Managed Service Provider (MSP) combines all of the benefits of an in-house expert into one monthly payment that also covers unexpected emergencies.
Greater Capabilities and Resources
The benefits of an MSP instead of a small in-house IT team are not limited to a reduction in overall costs. A small salaried team might give you some experts to call on, but they won’t always be available, and even the most skilled employees won’t always have the necessary answers. An MSP not only gives you an unlimited pool of expert knowledge to draw on, but it is also available 24/7. If an issue arises, regardless of the size, complexity, or day of the week, you can contact your MSP for a quick resolution.
If you’re thinking that you like the reliability of having a small in-house team, adding the help of an MSP can still help out. In most IT departments, resources are stretched and overburdened. Outsourcing some of the back end tasks to an MSP can free up your in-house staff to add more value to your company.
This also means that your IT infrastructure is assured to keep pace with the rapid industry changes. It can be difficult to find specialized and qualified staff in a rapidly evolving industry, but with an MSP, you have access to the most current resources.
Decreased Risk and Guaranteed Compliance
Cybersecurity is increasingly complex and expensive to implement. Using an MSP guarantees that your cybersecurity is current and compliant with HIPAA, PCI, and DSS regulations. It means you have the latest expert practices in place to protect your customers and company at a fraction of the cost.
Personalized and Expert Advice
Given a choice, most business owners would prefer to have an expert on hand to offer best practice advice on specific situations. Companies partnered with MSPs benefited from this at the start of the global pandemic and were able to implement the most efficient strategies. Whatever type of business you run, an MSP can give you tailored solutions.
Help for Business Growth
An MSP sets up the technological platform for progress, and helps businesses identify potential areas for growth from the IT end. They will be on hand to offer data, analytics, and expert advice, while reinforcing the structure you currently use.
More Time and Energy to Focus on Your Business
A reliable IT infrastructure is crucial to the success of most businesses, but not every business owner wants to spend time learning how it works or stressing when things go wrong. We all have our skill sets, and as a business owner, you want to apply yourself in the most effective way possible. Handing over your IT responsibilities to an MSP lets you focus on running the business and achieving growth. Contact a managed IT service to find out how you can get a plan personalized to your business needs.